Privacy Policy
Last Updated: November 15, 2024
Quick Summary:
- We collect personal and non-personal information to provide our services.
- We use cookies to improve your experience on our site.
- We share information with service providers to conduct business.
- We keep your data for 6 years.
- You have rights to access, correct, or delete your information.
- We protect your data but can't guarantee 100% security.
- We use automated decision-making for certain processes.
- This policy may change, so check back regularly.
Introduction
Ridgway Holdings, LLC, doing business as (dba) Surety Bonds Online respects your privacy. This policy explains how we handle your information when you use our website (www.suretybondsonline.com).
Information We Collect
We collect two types of information:
a) Personal Information: This includes details you provide, like your name, email, and surety bond needs.
b) Non-Personal Information: We automatically collect data about your visit using cookies. This helps us understand how people use our site.
For details on our cookie use, please see our separate Cookie Policy at www.suretybondsonline.com/cookie-policy.
How We Use Your Information
We use your information to:
- Provide surety bond services
- Improve our website
- Send you updates and marketing (if you agree)
- Comply with laws
10DLC Compliance
To comply with 10-Digit Long Code (10DLC) requirements for text messaging, we adhere to the following practices:
- Consent: By submitting your phone number, you are authorizing Surety Bonds Online to send you text messages. Messaging frequency will vary. Message & data rates apply. Reply STOP to unsubscribe to messages sent from us or reply HELP for more information.
- Message Frequency: We inform you during those calls about the frequency of messages you can expect to receive when you opt in. Generally, the frequency of messages is only when requested by you.
- Purpose Disclosure: We clearly state the purpose of our text messaging program when you opt in.
- Data Protection: No mobile information, including text messaging originator opt-in data and consent, will be shared with third parties or affiliates for marketing, promotional, or any other purposes. All the above categories of information will not be shared with any third parties.
- Compliance with CTIA Guidelines: We follow the CTIA (Cellular Telecommunications Industry Association) guidelines for messaging best practices.
- Message Content: Our messages are clear, identify us as the sender, and do not contain misleading information.
- Opt-Out Instructions: Every text message we send includes clear instructions on how to opt out of future communications.
We use your phone number and related data solely for the purpose of our text messaging program as described when you opt in. To opt out of text messages at any time, reply STOP to any message you receive from us. For help, reply HELP or contact us at privacy@suretybondsonline.com.
Sharing Your Information
We may share your information with:
- Surety carriers and other service providers
- Legal authorities when required by law
We don't sell your personal information.
Your Privacy Rights
You can:
- See what information we have about you
- Correct any mistakes in your information
- Ask us to delete your information
Opt-out of marketing communications
To exercise these rights, email us at privacy@suretybondsonline.com.
Opting Out
To opt-out of:
- Marketing emails: Click the "unsubscribe" link in any email we send
- Cookies: Use the settings in our Cookie Policy at www.suretybondsonline.com/cookie-policy
- Data sharing with partners: Email us at privacy@suretybondsonline.com
Data Security
We use industry-standard security measures to protect your information. However, no method is 100% secure.
Data Retention
We keep your personal information for 6 years after your last interaction with us, unless a longer period is required by law.
Automated Decision-Making
We use automated decision-making processes for certain aspects of our services, including:
- Initial eligibility assessment for surety bonds
- Pricing calculations for bond premiums
- Fraud detection and prevention
These processes analyze the information you provide, along with other relevant data, to make quick decisions or recommendations. While this automation helps us provide efficient service, we understand its limitations. You have the right to:
- Request human intervention in any automated decision
- Express your point of view regarding an automated decision
- Contest any automated decision that significantly aƯects you
If you have concerns about an automated decision, please contact us at privacy@suretybondsonline.com.
Children's Privacy
Our services are not for children under 13. We don't knowingly collect data from children under 13.
Changes to This Policy
We may update this policy from time to time. We'll post any changes on this page.
Contact Us
If you have questions about this policy, contact us at: privacy@suretybondsonline.com
Surety Bonds Online
3033 N Central Ave Ste 415, Phoenix, AZ 85012
By using our site, you agree to this Privacy Policy.